FAQs For Physiotherapy
What conditions do your physiotherapists treat?
Our physiotherapists specialise in managing musculoskeletal conditions, including back and neck pain, sports injuries, arthritis, and repetitive strain injuries. We also provide support for post-surgical rehabilitation, chronic pain management, and mobility issues related to ageing or neurological conditions. Whether you’re recovering from an injury or looking for long-term solutions, our physiotherapists create personalised treatment plans tailored to your goals.
Do I need a referral to see a physiotherapist?
No, you don’t need a referral to see a physiotherapist. However, if you’re accessing physiotherapy under Medicare (e.g., a Chronic Disease Management Plan), WorkCover, or DVA, a referral from your GP is required. If you’re unsure about your eligibility, our friendly team can assist.
What should I bring to my first physiotherapy session?
Please bring any relevant medical records, imaging reports (e.g., X-rays, MRIs), and a list of your current medications. Wear comfortable clothing that allows easy movement. If you have a referral for Medicare, WorkCover, or other funding programs, be sure to bring it along as well.
How long is a typical physiotherapy appointment?
An initial appointment is typically 45–60 minutes, including a thorough assessment and initial treatment. Follow-up sessions are generally 30–45 minutes, depending on your treatment plan and progress. If you require longer sessions, this can be arranged based on your needs.
What treatment methods do your physiotherapists use?
Our physiotherapists use evidence-based methods, including manual therapy, therapeutic exercise, education, and modalities like ultrasound or dry needling. Treatment plans are customised to each patient’s condition and goals, ensuring optimal recovery and long-term success.
How many sessions will I need?
The number of sessions varies depending on your condition and how your body responds to treatment. Acute injuries may require 4–6 sessions, while chronic or post-surgical cases might need ongoing care. Your physiotherapist will discuss a tailored treatment plan during your first session.
Are your physiotherapists experienced in managing NDIS and WorkCover patients?
Yes, our physiotherapists have extensive experience treating NDIS and WorkCover patients. We understand the requirements for documentation, reporting, and collaboration with case managers to ensure effective care and compliance with funding guidelines.
Can physiotherapy help with chronic pain management?
Absolutely. Physiotherapy is highly effective in managing chronic pain through techniques like strengthening exercises, manual therapy, and education on coping strategies. Our goal is to help you regain function and improve your quality of life.
Do you offer telehealth physiotherapy sessions?
Yes, we provide telehealth consultations for patients unable to attend the clinic in person. These sessions include virtual assessments, guided exercises, and advice tailored to your condition. Telehealth ensures you receive quality care from the comfort of your home.
Is physiotherapy covered by private health insurance?
Most private health insurers offer rebates for physiotherapy under extras cover. Coverage depends on your plan, so we recommend checking with your provider. We offer HICAPS facilities to process claims on the spot for added convenience.
What qualifications do your physiotherapists hold?
At Doveston Health, all our physiotherapists are university-trained and hold a minimum of a Bachelor’s or Master’s degree in Physiotherapy. They are experienced professionals who undergo continuous professional development to stay updated with the latest evidence-based practices.
Can physiotherapy help prevent future injuries?
Absolutely. Our physiotherapists not only treat your current condition but also identify factors that may increase your risk of future injuries. We provide tailored exercise programs, advice on posture and ergonomics, and education to help you stay injury-free.
Do you provide hands-on treatment or primarily exercises?
We offer a balanced approach, combining hands-on treatments like manual therapy and soft tissue release with exercise-based rehabilitation. The exact mix depends on your condition and treatment plan.
Will I experience pain during or after my sessions?
Some discomfort during treatment is normal, especially when addressing tight muscles or scar tissue. After a session, mild soreness is common but should subside within 24–48 hours. We aim to minimise discomfort while achieving effective results.
Can physiotherapy help me avoid surgery?
In many cases, physiotherapy can delay or even eliminate the need for surgery by improving strength, mobility, and overall function. If surgery is unavoidable, physiotherapy also prepares you for a smoother recovery.
Do you provide ergonomic assessments for workplace injuries?
Yes, we offer workplace ergonomic assessments to identify and address factors contributing to your injury. This includes recommendations for posture, workstation setup, and equipment adjustments.
Are you experienced in treating post-natal conditions or pelvic floor issues?
Yes, we treat post-natal concerns such as pelvic floor dysfunction, abdominal separation (diastasis recti), and lower back pain. Our physiotherapists use gentle, evidence-based techniques tailored to new mothers.
Do you collaborate with other healthcare professionals for holistic care?
Yes, we work closely with GPs, specialists, and other allied health professionals to provide integrated care. This collaborative approach ensures that all aspects of your health are addressed.