FAQs for Aged Care Patients

Do you provide in-home allied health services for aged care clients?
Yes, we offer in-home services for aged care clients, including physiotherapy, podiatry, and dietetic consultations. These services are tailored to improve mobility, manage chronic conditions, and enhance independence in the comfort of your home.
What conditions can your allied health team manage for elderly patients?
We assist with conditions such as arthritis, diabetes, chronic pain, mobility issues, falls prevention, and post-surgical rehabilitation. Our goal is to help aged care clients maintain their health and quality of life.
Are your services covered under government-funded Aged Care Packages?
Yes, many of our services can be accessed through Aged Care Packages. We work closely with care providers and clients to ensure services are aligned with their funding and care plans.
How do I access allied health services through My Aged Care?
To access our services, you’ll need to register with My Aged Care and undergo an assessment. Once approved, you can include allied health services in your Aged Care Package. Contact us if you need assistance with this process.
Do you offer group programs for aged care clients?
Yes, we provide group programs focusing on improving mobility, balance, strength, and social interaction. These are designed to enhance physical health while fostering a sense of community.
What is falls prevention, and how can you help?
Falls prevention aims to reduce the risk of falls through tailored exercises, strength training, and balance improvement. Our physiotherapists and exercise physiologists design personalised programs to help aged care clients stay safe and confident.
Can you assist with diabetic care for elderly patients?
Yes, our dietitians and diabetes educators provide specialised support for managing diabetes in older adults. We focus on nutrition, blood sugar control, and education to prevent complications.
Do you provide podiatry services for aged care clients?
Yes, our podiatrists offer regular foot care, including managing conditions like ingrown toenails, diabetic foot health, and general nail care, to ensure comfort and mobility.
Are family members or carers allowed to attend appointments?
Yes, we encourage family members or carers to attend appointments, especially if they’re involved in the client’s ongoing care. This ensures everyone is informed and aligned with the care plan.
How do you ensure aged care clients feel comfortable during their appointments?
Our team takes a compassionate and patient-centred approach, ensuring aged care clients feel heard, respected, and supported throughout their treatment.