FAQs for Referring Doctors
How can I refer a patient to your clinic?
Referrals can be sent via fax, email, or Medical Objects. Simply include the patient’s medical history, current medications, and the reason for the referral. Contact us directly if you need assistance with the referral process.
What allied health services do you provide that are Medicare-funded?
We offer physiotherapy, podiatry, and dietetics under Medicare’s Chronic Disease Management Plan. Patients require a GP referral to access these services under Medicare funding.
What is the typical wait time for new patient appointments?
We aim to see new patients within 1–2 weeks. Priority appointments are available for urgent cases, depending on practitioner availability.
Can your practitioners provide comprehensive treatment plans for referred patients?
Yes, our allied health team conducts detailed assessments and creates treatment plans tailored to each patient’s needs. These plans are shared with the referring doctor to ensure continuity of care.
Are updates sent to referring doctors after each patient visit?
Yes, we provide regular updates, including progress notes and treatment outcomes. This ensures you’re informed of your patient’s progress and any adjustments to their care.
Do you assist with WorkCover or DVA patients?
Yes, we work with WorkCover and DVA patients, providing the necessary documentation and reports to support their treatment journey.
Can I refer patients directly for NDIS-related services?
Yes, we accept direct referrals for NDIS participants. Ensure that the patient’s goals and NDIS plan details are included in the referral to streamline the process.
Do you offer pre-employment assessments for referred patients?
Yes, we provide functional and pre-employment assessments to evaluate a patient’s readiness for specific job roles.
Can I refer patients with chronic pain?
Yes, we have extensive experience managing chronic pain through physiotherapy, exercise physiology, and dietetics. Our team develops holistic treatment plans to improve function and quality of life.
